Are you ready to become a superhero and lend a helping hand to our customers in every situation? If so, we have a great opportunity for you!
We are looking for a customer-oriented telephone operator who will help us with covering the customer line. We expect you to be full of energy, willing to help and advise our customers. If you are an excellent communicator with empathy and can put yourself in the customer's shoes, you are the right one!
Your task will be:
▶ provide first-class customer support via phone or email,
▶ assistance to customers with registration and administrative processing of documents,
▶ solve customer questions, complaints and problems, always with a smile on your face.
We will provide you with all the tools and especially training from our trainer Zuzka, who will help you become the superhero of our customer line.
If you are ready to take on this role and show your skills, don't hesitate to apply because there can only be one superhero.
In addition to the agreed salary, we offer you:
➡ variable component on average €150 per month, but it can be more, it depends on your skills
➡ in the first months, we will support you with a starting bonus of up to €300
➡ we will provide you with an attendance bonus of up to €240 per year
➡ year-end bonus up to €180
➡ reward for a new colleague up to €300
We offer you really interesting benefits:
✅ we work in 2 shifts (from 8:00 a.m. to 4:30 p.m. or from 9:30 a.m. to 6:00 p.m.) - but we guarantee that we will always agree in advance on a work shift that is flexible
✅ you have weekends and holidays free, you can devote yourself to your family and hobbies,
✅ our supervisor Dávid will help you with all questions and will be available to you throughout the day,
✅ our trainer Zuzka will accompany you the first days so that you can handle everything without stress,
✅ a great team of positive-minded superheroes awaits you,
✅ we provide regular fresh fruit and drinking regime at the workplace,
✅ we provide allowances for meals beyond the scope of the law,
✅ you will receive a monthly contribution to the snack machine and coffee machine,
✅ we will support you in sports activities - we have prepared a Multisport card for you,
✅ you will get a modern working environment and an interesting job.
Our selection process is as follows:
1. You send us your CV and we will assess the suitability of your profile for the given position.
2. We will call you or send you an e-mail with a statement.
3. We will invite you to our company for a personal meeting.
4. If you like it here and we like you, we will agree on a start date.
5. Welcome, you are a member of the PARADIGMA team :)
Applicants with education are suitable for the position
- high school with high school diploma
- additional/higher professional education
-university I degree
-university II. degree
Language skills
English language - Beginner (A2)
Other knowledge
-Microsoft Word - Moderately advanced
- Working with a computer - Moderately advanced
-CRM (Customer Relationship Management) - Moderately advanced
The position is suitable for a graduate:
Yes
Personal prerequisites and skills
- pro-customer orientation,
-communication skills,
-the ability to argue,
-multitasking
Number of employees
100-149 employees
Contact person:
Mgr. Lenka Chlpíková
Phone: +421 903 416 520
hr@paradigmacc.sk
