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WE ARE LOOKING FOR A CUSTOMER LINE SUPERHERO
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Overview
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About us
Overview
About us
Get to know PARADIGMA and the team of people who can be your voice. Small and large companies trust us, so follow your voice too.
WHAT WE CAN HELP YOU WITH
We will increase efficiency in acquiring new customers
We will propose effective solutions in the field of customer care
We will ensure communication 24/7
We will increase the sales of your products and services
We get feedback about your products/services
Streamline the processes of our customer helpline
We will increase customer satisfaction
We will carry out a marketing survey - Mystery shopping
Our team
VISION AND GOALS
In PARADIGMA, we join forces together. And we also believe that we can fulfill not only our goals, but also yours.
My goal is to manage and lead the company to success. This includes implementing strategic plans, motivating and leading the team, and being responsible for the overall success of the company.
Antonín Pospíšil
CEO
My goal is to be a fair and reliable partner for our customers in the area of customer care, acquisition of new customers and sales of services.
Rajmund Rédvai
COO
„ Inovujem a zlepšujem procesy, aby sme prinášali našim klientom služby najvyššej kvality. Zameriavam sa na zvyšovanie zákazníckej spokojnosti a získavanie nových obchodných príležitostí, pričom sledujem trendy na trhu a plním potreby našich partnerov. Mojim cieľom je aby PARADIGMA zostala lídrom v oblasti kontaktných centier. “
Daniela Briestenská
SALES
My priority is to find the most suitable employees who will become proud members of the PARADIGMA family. At the same time, I want to help create such a working environment that will be pleasant, motivating and, above all, rewarding for all employees.
Lenka Chlpíková
HR
My vision as a project manager is to improve processes and services provided to customers and increase their satisfaction. I want the call center to be efficient and provide high quality customer service.
Jana Matiašková
CALL CENTER MANAGER
Healthy and predictable corporate finances are the basic building block of a company.
Mária Beňová
FINANCE
My goal is to ensure efficient and accurate presentation of information through high-quality and relevant reports and statistics that enable better decision-making.
Mária Fujáková
REPORTING
I want to bring innovations to clients so that they always use the most modern technologies and use their resources efficiently.
Miroslav Dudík
IT
AWARDS AND CERTIFICATES
As part of our overall market presence, we as a company have received several awards that speak of the quality and professionalism that we constantly bring to you.
ISO 27001:2013
ISO 9001:2015
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